---
title: Evolved Thinking Blog | Garreth Chandler (2)
description: Garreth is the founding partner of the Evolved Group and head of consulting at Evolved Thinking. Garreth’s passions are technology, buyer behaviour and organisational theory. (2)
---

# What's new and exciting in insights?

[Strategic Market Research](https://evolvedthinking.com/blog/tag/strategic-market-research) [Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc) [Communities](https://evolvedthinking.com/blog/tag/communities) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics) [Employee Experience](https://evolvedthinking.com/blog/tag/employee-experience) [General](https://evolvedthinking.com/blog/tag/general) [Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [Category Insights](https://evolvedthinking.com/blog/tag/category-insights) [Brand Research & Insights](https://evolvedthinking.com/blog/tag/brand-research-insights)

[![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/Blog-Banner-1.png) ](https://evolvedthinking.com/blog/video-cx-chat-with-aspire42-part-3)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [Video CX Chat with Aspire42 Part 3](https://evolvedthinking.com/blog/video-cx-chat-with-aspire42-part-3)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 July 21, 2021 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/scott-graham-5fNmWej4tAA-unsplash-scaled.jpg) ](https://evolvedthinking.com/blog/why-companies-use-market-research)

[Category Insights](https://evolvedthinking.com/blog/tag/category-insights)

### [Why companies use market research](https://evolvedthinking.com/blog/why-companies-use-market-research)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 July 14, 2021 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![Paul Winslow and Garreth Chandler in an online call](https://evolvedthinking.com/hubfs/Imported_Blog_Media/Blog-Banner.png) ](https://evolvedthinking.com/blog/video-cx-chat-with-aspire42-part-2)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [Video: CX Chat with Aspire42 – Part 2](https://evolvedthinking.com/blog/video-cx-chat-with-aspire42-part-2)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 July 14, 2021 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/PART-1-1.png) ](https://evolvedthinking.com/blog/video-cx-chat-with-aspire42-part-1)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [Video: CX Chat with Aspire42 – Part 1](https://evolvedthinking.com/blog/video-cx-chat-with-aspire42-part-1)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 July 7, 2021 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![person on laptop](https://evolvedthinking.com/hubfs/Imported_Blog_Media/campaign-creators-pypeCEaJeZY-unsplash-1-scaled.jpg) ](https://evolvedthinking.com/blog/are-we-measuring-the-same-thing-repeatedly)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [Are we measuring the same thing repeatedly?](https://evolvedthinking.com/blog/are-we-measuring-the-same-thing-repeatedly)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 November 5, 2020 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![ideas](https://evolvedthinking.com/hubfs/Imported_Blog_Media/Why-language-is-the-best-source-of-insights-Blog-scaled-1.jpg) ](https://evolvedthinking.com/blog/why-language-is-the-best-source-of-insights)

[General](https://evolvedthinking.com/blog/tag/general) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics)

### [Why language is the best source of insights](https://evolvedthinking.com/blog/why-language-is-the-best-source-of-insights)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 March 27, 2020 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![busy desk with computer, papers and coffee](https://evolvedthinking.com/hubfs/Imported_Blog_Media/cx-part_4-1.jpg) ](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program-part-4)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [The CX Principles that can guarantee a successful program – Part 4](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program-part-4)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 June 5, 2019 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/cx-part-3-1.jpg) ](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program-part-3)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [The CX Principles that can guarantee a successful program – Part 3](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program-part-3)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 April 23, 2019 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/cx_part_2-1.jpg) ](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program-part-2)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [The CX Principles that can guarantee a successful program – Part 2](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program-part-2)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 March 28, 2019 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/cx_part_1-1.jpg) ](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [The CX Principles that can guarantee a successful program – Part 1](https://evolvedthinking.com/blog/the-cx-principles-that-can-guarantee-a-successful-program)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 March 6, 2019 

](https://evolvedthinking.com/blog/author/garreth-chandler)