---
title: Evolved Thinking Blog | Conversational AI
description: Conversational AI | A market research insights blog for discussions on employee and customer experience, voice-of-customer, community presence and more in an organic forum
---

# What's new and exciting in insights?

[Strategic Market Research](https://evolvedthinking.com/blog/tag/strategic-market-research) [Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc) [Communities](https://evolvedthinking.com/blog/tag/communities) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics) [Employee Experience](https://evolvedthinking.com/blog/tag/employee-experience) [General](https://evolvedthinking.com/blog/tag/general) [Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [Category Insights](https://evolvedthinking.com/blog/tag/category-insights) [Brand Research & Insights](https://evolvedthinking.com/blog/tag/brand-research-insights)

[![](https://evolvedthinking.com/hubfs/hubspot%20blog%20image%20(3).png) ](https://evolvedthinking.com/blog/b2b-voc)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [General](https://evolvedthinking.com/blog/tag/general)

### [Raising the Bar for B2B Voice of Customer: The Evolved Thinking Approach](https://evolvedthinking.com/blog/b2b-voc)

[![Picture of Belinda Jennings](https://evolvedthinking.com/hubfs/Belinda-1.png)

 Belinda Jennings

 June 16, 2026 

](https://evolvedthinking.com/blog/author/belinda-jennings)

[![](https://evolvedthinking.com/hubfs/OpenAI%20Playground%202026-03-11%20at%2008.38.37.png) ](https://evolvedthinking.com/blog/the-cost-of-abundance)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [General](https://evolvedthinking.com/blog/tag/general)

### [The cost of abundance](https://evolvedthinking.com/blog/the-cost-of-abundance)

[![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif)

 Garreth Chandler

 March 11, 2026 

](https://evolvedthinking.com/blog/author/garreth-chandler)

[![](https://evolvedthinking.com/hubfs/Untitled%20design%20(72).png) ](https://evolvedthinking.com/blog/you-dont-have-to-be-a-researcher-to-lead-insights)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [General](https://evolvedthinking.com/blog/tag/general)

### [You Don't Have to be a Researcher to Lead Insights](https://evolvedthinking.com/blog/you-dont-have-to-be-a-researcher-to-lead-insights)

[![Picture of Belinda Jennings](https://evolvedthinking.com/hubfs/Belinda-1.png)

 Belinda Jennings

 December 18, 2025 

](https://evolvedthinking.com/blog/author/belinda-jennings)

[![](https://evolvedthinking.com/hubfs/AI-Generated%20Media/Images/a%20diverse%20group%20of%20males%20and%20females%20carrying%20lots%20and%20lots%20of%20shopping%20bags%20from%20behind%20in%20summer.jpeg) ](https://evolvedthinking.com/blog/cost-of-living-holiday-spending-impact)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [General](https://evolvedthinking.com/blog/tag/general)

### [Holiday Spending in 2024: Navigating the Cost-of-Living Crisis](https://evolvedthinking.com/blog/cost-of-living-holiday-spending-impact)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 March 17, 2025 

](https://evolvedthinking.com/blog/author/ben-griffiths)

[![](https://evolvedthinking.com/hubfs/ecg-1953179_1280.jpg) ](https://evolvedthinking.com/blog/private-thoughts-pain-and-gender)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [Strategic Market Research](https://evolvedthinking.com/blog/tag/strategic-market-research) [Category Insights](https://evolvedthinking.com/blog/tag/category-insights)

### [Private Thoughts - Pain and Gender](https://evolvedthinking.com/blog/private-thoughts-pain-and-gender)

[![Picture of Tracey Rankin](https://evolvedthinking.com/hubfs/Tracey%20Rankin.jfif)

 Tracey Rankin

 April 30, 2024 

](https://evolvedthinking.com/blog/author/tracey-rankin)

[![ESOMAR 2023](https://evolvedthinking.com/hubfs/3d21a5_d0bdfb82491f4e0da03f10601befab51~mv2.webp) ](https://evolvedthinking.com/blog/esomar)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [General](https://evolvedthinking.com/blog/tag/general) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics)

### [ESOMAR 2023 (September 2023)](https://evolvedthinking.com/blog/esomar)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 August 29, 2023 

](https://evolvedthinking.com/blog/author/ben-griffiths)

[![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/AdobeStock_13251100-1.jpeg) ](https://evolvedthinking.com/blog/the-last-sapiens)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai)

### [The last Sapiens](https://evolvedthinking.com/blog/the-last-sapiens)

[![Picture of Tom Caley](https://evolvedthinking.com/hubfs/Tom%20Caley.png)

 Tom Caley

 March 22, 2018 

](https://evolvedthinking.com/blog/author/tom-caley)