--- title: Judo Bank's JEDI, employee engagement revolutionised description: Judo Bank uses Evolved's bespoke conversational AI to monitor and improve employee engagement. image: https://evolvedthinking.com/hubfs/lightsabre-1920x576.webp --- [General](https://evolvedthinking.com/blog/tag/general) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics) # Judo Bank's JEDI: (July 2023) By [ Ben Griffiths ](https://evolvedthinking.com/blog/author/ben-griffiths) July 27, 2023 1 Minute Read ## Revolutionising Employee Engagement with Conversational AI   [Judo Bank](https://www.judo.bank/) wanted a real-time employee listening and engagement solution that to provide qualitative insights at scale. Evolved delivered a solution using EVE™ powered conversational AI. The outcomes have delivered a rich understanding of the role employee experiences play in facilitating employee behaviours.  #### Employee Experiences: - Physical Energy - Mental Acuity - Emotional Connection - Overall Engagement #### Employee Behaviours: - Discretionary Effort - Advocacy - Future intent to stay. The Judo Employee Delight Index (JEDI) program developed from this project, delivers weekly employee feedback requests via SMS. Employees use simple animated smile icons to report their well-being.  They have a quick chat with EVE™, our conversational AI, about their experience at work that week. The conversational AI analytics is specific to Judo Bank’s organisation and categorises feedback into 37 topics that explain why people are engaged or disengaged. Insights are delivered in real-time online through an interactive dashboard. If you’d like to know more about our employee insights capabilities, check out our [Employee Listening](https://evolvedthinking.com/employee-experience) page. [![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)](https://evolvedthinking.com/blog/author/ben-griffiths) #### Ben Griffiths Ben is a Client Relationship Manager at Evolved Thinking, where he has worked on a range of CX, EX, brand, and advertising projects primarily in the financial services, health, education, and not-for-profit sectors. Author ## Recommended For You [![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/Blog-Banner_Judo-Bank.png) ](https://evolvedthinking.com/blog/video-ex-chat-with-judo-bank) [Employee Experience](https://evolvedthinking.com/blog/tag/employee-experience) ### [Video: EX Chat with Judo Bank](https://evolvedthinking.com/blog/video-ex-chat-with-judo-bank) [![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif) Garreth Chandler August 18, 2021 ](https://evolvedthinking.com/blog/author/garreth-chandler) [![](https://evolvedthinking.com/hubfs/Imported_Blog_Media/Evolved-hapiness-in-workplace-1.jpg) ](https://evolvedthinking.com/blog/just-job-something) [Employee Experience](https://evolvedthinking.com/blog/tag/employee-experience) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics) 3 Min Read ### [Just a job? Or something more?](https://evolvedthinking.com/blog/just-job-something) [![Picture of Tom Caley](https://evolvedthinking.com/hubfs/Tom%20Caley.png) Tom Caley January 12, 2018 ](https://evolvedthinking.com/blog/author/tom-caley) [![Happy dog running](https://evolvedthinking.com/hubfs/happiness-dog.webp) ](https://evolvedthinking.com/blog/the-happiness-project) [Strategic Market Research](https://evolvedthinking.com/blog/tag/strategic-market-research) 1 Min Read ### [The Happiness Project (July 2023)](https://evolvedthinking.com/blog/the-happiness-project) [![Picture of Garreth Chandler](https://evolvedthinking.com/hubfs/Garreth%20Chandler%20Headshot.jfif) Garreth Chandler July 27, 2023 ](https://evolvedthinking.com/blog/author/garreth-chandler)