---
title: Evolved Thinking Blog | Ben Griffiths
description: Ben is a Client Relationship Manager at Evolved Thinking, where he has worked on a range of CX, EX, brand, and advertising projects primarily in the financial services, health, education, and not-for-profit sectors.
---

# What's new and exciting in insights?

[Strategic Market Research](https://evolvedthinking.com/blog/tag/strategic-market-research) [Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc) [Communities](https://evolvedthinking.com/blog/tag/communities) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics) [Employee Experience](https://evolvedthinking.com/blog/tag/employee-experience) [General](https://evolvedthinking.com/blog/tag/general) [Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [Category Insights](https://evolvedthinking.com/blog/tag/category-insights) [Brand Research & Insights](https://evolvedthinking.com/blog/tag/brand-research-insights)

[![](https://evolvedthinking.com/hubfs/AI-Generated%20Media/Images/a%20diverse%20group%20of%20males%20and%20females%20carrying%20lots%20and%20lots%20of%20shopping%20bags%20from%20behind%20in%20summer.jpeg) ](https://evolvedthinking.com/blog/cost-of-living-holiday-spending-impact)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [General](https://evolvedthinking.com/blog/tag/general)

### [Holiday Spending in 2024: Navigating the Cost-of-Living Crisis](https://evolvedthinking.com/blog/cost-of-living-holiday-spending-impact)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 March 17, 2025 

](https://evolvedthinking.com/blog/author/ben-griffiths)

[![](https://evolvedthinking.com/hubfs/0%20NPS%20(850%20x%20527%20px)%20(2).png) ](https://evolvedthinking.com/blog/australian-b2b-nps-industry-benchmarks-2024)

[Customer Experience & VOC](https://evolvedthinking.com/blog/tag/customer-experience-voc)

### [Australian B2B NPS industry benchmarks 2024](https://evolvedthinking.com/blog/australian-b2b-nps-industry-benchmarks-2024)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 December 4, 2024 

](https://evolvedthinking.com/blog/author/ben-griffiths)

[![](https://evolvedthinking.com/hubfs/job-5382501_1280.jpg) ](https://evolvedthinking.com/blog/employee-experience-report-2024)

[Employee Experience](https://evolvedthinking.com/blog/tag/employee-experience)

### [The Employee Experience Report 2024](https://evolvedthinking.com/blog/employee-experience-report-2024)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 August 27, 2024 

](https://evolvedthinking.com/blog/author/ben-griffiths)

[![](https://evolvedthinking.com/hubfs/climate-change-2254711_1280-1.jpg) ](https://evolvedthinking.com/blog/climate-attitudes)

[General](https://evolvedthinking.com/blog/tag/general) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics)

### [Climate Attitudes (August 2023)](https://evolvedthinking.com/blog/climate-attitudes)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 August 29, 2023 

](https://evolvedthinking.com/blog/author/ben-griffiths)

[![ESOMAR 2023](https://evolvedthinking.com/hubfs/3d21a5_d0bdfb82491f4e0da03f10601befab51~mv2.webp) ](https://evolvedthinking.com/blog/esomar)

[Conversational AI](https://evolvedthinking.com/blog/tag/conversational-ai) [General](https://evolvedthinking.com/blog/tag/general) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics)

### [ESOMAR 2023 (September 2023)](https://evolvedthinking.com/blog/esomar)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 August 29, 2023 

](https://evolvedthinking.com/blog/author/ben-griffiths)

[![Green lightsaber](https://evolvedthinking.com/hubfs/lightsabre-1920x576.webp) ](https://evolvedthinking.com/blog/judo-bank-jedi)

[General](https://evolvedthinking.com/blog/tag/general) [Data Science & Analytics](https://evolvedthinking.com/blog/tag/data-science-analytics)

### [Judo Bank's JEDI: (July 2023)](https://evolvedthinking.com/blog/judo-bank-jedi)

[![Picture of Ben Griffiths](https://evolvedthinking.com/hubfs/1632288384598.jfif)

 Ben Griffiths

 July 27, 2023 

](https://evolvedthinking.com/blog/author/ben-griffiths)